We want our customers to be happy with every single purchase from our store!
We offer a simple, clear cut return policy to our customers in order to make returns easy for you.
The merchandise is eligible for return, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Upon receipt of your return we will inspect the items and will credit you the full amount minus the original shipping cost and warehouse re-stocking cost.
Special orders / Phone Orders / Any order above 200 Square Feet are orders containing merchandise that is not held in regular stock and is ordered at the specific request / demand of the customer.
As such, Special orders / Phone orders / Any order above 200 Square Feet cannot be cancelled, returned / refunded or exchanged under any circumstances once the order has been confirmed and placed with the manufacturer or after 72 hours when the order is placed.
Sample purchase is non-returnable and non-refundable.