Company Policy :-

Special orders / Phone Orders / Any order above 200 Square Feet are orders containing merchandise that is not held in regular stock and is ordered at the specific request / demand of the customer.

As such, Special orders / Phone orders / Any order above 200 Square Feet cannot be cancelled, returned / refunded or exchanged under any circumstances once the order has been confirmed and placed with the manufacturer or after 72 hours when the order is placed.